Returns & Exchanges
At Maya & Henry’s, we want you to love every piece you wear. If your selection isn't quite right, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return.
Prepare Your Package
Place the items in their original packaging with all designer tags attached to ensure they remain in pristine condition during transit.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing